Strongwire Industries

Refund and Returns Policy

Refund and Returns Policy

Effective Date: 21-0-2024

Welcome to StrongWire! We strive to provide you with high-quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Contact Information:

  • Email: info@strongwire.in
  • Website: www.strongwire.in

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact us at info@strongwire.in.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@strongwire.in and send your item to: Plot no. 8 Bhilad Industrial Estate, Village Zaroli, Post. Valvada, Taluka Umbergaon, off NH 8, Dist. Valsad 396 105, Bhilad, Gujarat 396105, India

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need Help?

Contact us at info@strongwire.in for questions related to refunds and returns.


Disclaimer: This policy is subject to change without notice. It is your responsibility to review the policy periodically for any updates or changes.